Like everything else in the StreamlineLS platform, we are striving to keep our pricing model as clear and straightforward as possible.
The platform allows you to create a free account where you will have access to the majority of the features. Once you sign up for Pre-Authorized Debit (PAD), your account will be upgraded to a Premium account.
The pricing for a Premium account is $2 per month, per property unit. Along with all of the other platform features, you will be able to collect rent from your tenants and have the funds deposited into your bank account (we can deposit funds into personal or corporate bank accounts). You can read more about registering for and setting up PAD payments here.
Tenant Verification Reports
A Tenant Verification Report (TVR) is a report that you can order for either a new prospect or an existing tenant. This will validate their government issued identification to ensure that they’re using a valid ID (which cuts down on fraud), return a credit report and complete a soft check to look for any criminal activity, judgements, etc.
TVRs are an add-on service. If you have a basic account, these are $25. We provide a 20% discount for premium accounts ($20).
NSF Payments
Non-Sufficient Funds Payments (NSFs) occur when you configure a PAD payment to be withdrawn from a tenant’s bank account, but the tenant does not have the funds in their account to process the payment. This is true for both a monthly rent payment or a one-time transaction.
We currently charge $29 for NSF payments. This is the amount that the bank charges – we are not adding a markup to this.
A Landlord account is charged NSF fees during the normal billing cycle. A property manager has two options for paying NSF fees:
1. We can charge them directly to you, during the regular billing cycle and you can charge your clients (property owners) when you invoice them for your services.
2. The NSF fees can be withdrawn from the account that the funds were deposited into. This means that we will invoice the owner directly for the NSF fees, if they occur.
Minimum Fee
We do have a $5 per month minimum, however. So even if you have two property units in a premium account, you will still be charged the minimum value of $5 per month. Basic accounts are free.
Currency
Currently, our premium features are only available in Canada, so all prices are in Canadian Dollars (CAD). In the future, we will enable our premium features for the USA.
Sales Tax
Since our premium features are only available in Canada, GST (5%) is added.
Billing Cycle
Our billing cycle is done on a monthly basis. Five business days after the end of each month, if you had any billable items during the previous month, we email you an invoice. Payment is scheduled to happen two business days after the invoice goes out.
Please contact us if you have any questions or suggestions
If you create a basic (free) account, you will have access to the majority of the features. Once you sign up for Pre-Authorized Debit (PAD), your account will be upgraded to a Premium account. At that time, we will reach out to you to confirm if you want the monthly or annual pricing option.
Currently, there is a 3-month trial period for our premium account. You will receive invoices during this time, but there won’t be any charges for the system access. There may be NSF or TVR charges if you happen to incur either of those.
Current pricing can be viewed here.
Tenant Verification Reports
A Tenant Verification Report (TVR) is a report that you can order for either a new prospect or an existing tenant. This will validate their government issued identification to ensure that they’re using a valid ID (which cuts down on fraud), return a credit report and complete a soft check to look for any criminal activity, judgements, etc.
TVRs are an add-on service. If you have a basic account, these are $20. We provide a 25% discount for premium accounts ($15).
NSF Payments
Non-Sufficient Funds Payments (NSFs) occur when you configure a PAD payment to be withdrawn from a tenant’s bank account, but the tenant does not have sufficient funds in their account to process the transaction. This is true for both a monthly rent payment and a one-time transaction.
We currently charge $29 for NSF payments. This is the amount that the bank charges – we are not adding a markup to this.
Minimum Fee
If you are on a premium plan and paying monthly, we have a $5 per month minimum fee. So even if you have two property units in a premium account, you will still be charged the minimum value of $5 per month. Basic accounts are free.
Currency
Currently, our premium features are only available in Canada, so all prices are in Canadian Dollars (CAD).
Sales Tax
GST (5%) will be added to your sub-total.
Monthly Billing Cycle
Five business days after the end of each month, if you had any billable items during the previous month, we email you an invoice. Payment is scheduled to happen two business days after the invoice goes out.
Annual Billing Cycle
If you have chosen to pay annually, you are prepaying for service. We will take the number of units that you have on the platform, and multiply that by the number of months between now and October 31st, which is when we end our business year.
On November 1st, we will bill your preferred billing method for the full next year.
On October 31st, if you have any remaining credits (e.g. you had 10 units, but sold 2 of them during the year), any unused credits will be refunded.
Any NSFs or TVRs that occur during the year will still be billed on a monthly basis, however. So you will still receive an invoice each month. But if there are no NSFs or TVRs, there won’t be any charges.
Pricing Changes
Any pricing changes will take place on November 1st, when our next business year begins. We will announce any pricing changes at least 60 days in advance.
Preferred Payment Method
We offer both PAD and credit cards as payment options on our platform. We will first attempt to charge your preferred billing method. If payment fails, we will charge the next available payment method. An NSF fee may apply.
Property Manager Pass Through Billing
If you are a property manager, we do offer pass through billing for NSFs and TVRs. Meaning, if there are any NSF payments that occur or you order any TVRs, the property owner will be invoiced for these. This requires that the property owner is registered for PAD on our system and has consented to this. In the future, we will be offering the option to bill them for the system access fee as well.
Please contact us if you have any questions or suggestions for the platform!
