Tenant Verification Reports
When applying to rent a unit, it is a common practice for the landlord or property manager (PM) to require a few checks to be done on a prospective tenant. Typically, a background check, credit check, and ID check are done. The combination of these checks is what we refer to as a Tenant Verification Report.
The landlord/PM is required by law to have your permission to run these checks on you, and must have a copy of your ID.
If the landlord/PM already has your permission and information, they can run the background and credit check on you without any additional input from you.
If they choose to validate your ID through our system, you will be sent an email or text message which will take you through the process of uploading your ID so that it can be checked.
Background/Credit Check Request
If the landlord/PM doesn’t have your permission or your address history, you will receive an email from our system.
Click the Get Started button in the email. That will take you to our platform.
Fill in your first, middle, and last name (exactly how it appears on your ID), followed by your email address and date of birth.
Below that, enter in your current address information. If you have lived in your current address for less than six months, click the Add Address button to add another address. You must cover at least six months of address history.
Once that is done, agree to the terms and conditions and click the submit button. You will see a message that either tells you to close this browser tab, or to upload your ID (if the landlord/PM chose that option).
ID Verification
If the landlord/PM decided that they also want to validate your ID, once you submit your information (or the landlord/PM submits it, if they have it), you will receive an email or text message prompting you to upload your ID.
After clicking the Validate Now button, if you’re on a desktop computer you will be presented with a QR code to scan with your phone. Scan the QR code and follow the link. If you’re on a mobile device, you’ll go straight to that link.
At this point, you just need to follow the instructions. All you need to do is scan the front of your ID, the back of your ID, then your face. Once this is complete, you are done with the whole process.
Summary
We know that applying for a new apartment or house to rent can be a stressful process, and we want to do our part to make this process as easy as possible. If you have any questions about our Tenant Verification Reports, you can email us at [email protected].
Thank you,
The Streamline Landlord Service Team